Solutions to iPhone XS/XS Max Common Issues  

Every year, when Apple releases the new iPhone, it will be accompanied by some minor problems. It is a month after people received their new iPhone, here we collected some iPhone XS/XS Max common problems such as charging problem, Wi-Fi and Speaker issues. 

Problem-1: Wi-Fi and LTE connect problem 

Apple improved the iPhone XS/XS Max LTE speed with the 4x4 MIMO, but according to some users’ feedback, the device Wi-Fi and LTE speed are slower compared to the iPhone X. 

Solution to solved problem: 

This issue doesn’t happen on all iPhone XS/XS Max, and this issue can be solved through the iTunes. Restore your device with the iTunes (don’t restore with the backup) can reportedly fix the Wi-Fi and LTE slow problem. 

Problem-2: Can’t charging issue 

When the iPhone XS/XS Max is low of power, we always plug-in it to charge with a Lighting Cable. But some users find that their devices can’t charge until waking up the device. This problem not affects all devices, and the reason why this happens is not confirmed. 

Solution to solved problem: 

Apple has confirmed the problem and has solved it in the iOS 12.1. Before you update the system, you can also try these methods. 

1.       Try another lighting cable or charger, also you can charge it with the Qi wireless charger. 

2.       Wake up the device when charging. Reboot your device. 

Problem-3: Selfie problem 

Apple adds a new feature to the iPhone XS/XS Max front-facing camera to make the photos smoothing. But the selfie is too smooth that makes people think it is taken in a beauty mode.

Solution to solved problem: 

If you don’t like the smooth selfie, you can close the HDR. To closed the iPhone XS HDR, please Go to Settings >> Camera >> Tap Smart HDR. 

Problem-4: iPhone XS case adaptation problem 

The iPhone XS is considered to be the successor to the iPhone X and has no changes in the appearance. But people find that the iPhone X case is not suited for the iPhone XS, the iPhone XS rear camera is wider and longer.

Solution to solved problem: 

The only way to solve this issue is to buy a new iPhone XS case, please make sure the case is for iPhone XS, not for the iPhone X. You’d better buy it in a reputable shop. 

Problem-5: Slow charging speed

Compared to a few years ago, the capacity of the iPhone battery is getting bigger and bigger. But the power of the charger has not changed, and the iPhone XS/XS Max is still using the traditional 5W charger which leads to the charging increased. 

Solution to solved problem: 

The iPhone XS/XS Max supports fast charging, to charge your device faster, you can use a Mac or iPad charger. 

Problem-6: Top speaker stops working 

To make a 3D stereo effect, the iPhone XS makes the earpiece speaker and loudspeaker work together. However, some customers find their device top speaker stop working suddenly when playing music. 

Solution to solved problem: 

It is good news that this issue doesn’t affect the phone call. Restart the device can fix this issue but the problem may come back.